Frequently Asked Questions (FAQs)

What is The Magic Within?

The Magic Within is a store offering natural and handcrafted products, including natural loofahs, neem powder, hand-painted stones, Drumstick powder, and more. Our mission is to bring you products that nurture your well-being while staying eco-friendly.

Do you offer free shipping?

Yes! We offer free shipping on all orders across India.

How long does it take for my order to arrive?

We process and ship orders within 3-5 business days during non-holiday periods and 5-7 business days during holidays. Unforeseen circumstances may cause slight delays.

Do you accept returns or offer refunds?

Due to the hygienic nature of our products, all sales are final. We do not accept returns or provide refunds. However, if you receive a damaged or incorrect item, please contact us within 24 hours with clear images, and we will assist accordingly.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this to track your package.

Do you ship internationally?

Currently, we only ship within India.

What payment methods do you accept?

We accept major payment methods, including UPI, credit/debit cards, and net banking.

Can I modify or cancel my order?

Once an order is placed, it cannot be modified or canceled as we begin processing immediately. Please review your order before confirming.

Are your products handmade?

Yes! We take pride in offering handcrafted, natural, and eco-friendly products made with love.

How can I contact customer support?

For any questions or concerns, feel free to reach out to us at  contact@suhanibajpai.com or through our contact page.

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